WhatsApp CRM for your whole team

Answer every customer from one WhatsApp number, on the official Meta API — with AI replies, labels, follow-ups and reports.

What you get

All chats of your business number in one screen; assign a chat to a team member, close it, or add an internal note.

The AI assistant answers from your own business information — prices, timings, location — and hands over to your team.

Tag chats (Hot, Dealer, Indore…) and find any customer in a second by name, number or label.

Send approved templates to thousands of contacts with the full cost shown before you start.

Ad leads and click-to-WhatsApp chats land in the same inbox and in the CRM.

See exactly how long you can still reply for free to each customer.

1
Connect your number
Use the “Connect” button — your WhatsApp Business app can keep working (coexistence).
2
Add your team
Give each person a login; chats can be auto-assigned.
3
Reply, automate, grow
Turn on AI replies, chatbot and campaigns when you are ready.

Is AD CRM an official WhatsApp Business API provider?

Yes. AD CRM uses the official WhatsApp Cloud API from Meta; ALL DECISIONS is a Meta Tech Provider.

Can I keep using the WhatsApp Business app on my phone?

Yes, with the coexistence option your existing number keeps working in the app while the team uses AD CRM.

How much does WhatsApp CRM cost?

Plans start at ₹799/month (GST extra). Meta’s per-message charges are shown separately and transparently before every campaign.

Does it work on mobile?

Yes — on any browser and in the AD CRM Android app.